/* BC Data Intel · estilos v3 (1-oct-2026) · diseño propio: cabecera oscura, retícula de datos, esquinas rectas, cifras en monoespaciada */
:root{
  --navy:#0E0D29; --navy-2:#1C1B3E; --azul:#4C6EF5; --azul-p:#3556D9; --lav:#B4BDF5; --celeste:#E9EDFF;
  --tinta:#1F1F2B; --tinta-2:#62627A; --panel:#F3F4F9; --regla:#DCDEE8; --blanco:#FFFFFF;
  --ancho:1400px; --mono:ui-monospace,"SFMono-Regular","Cascadia Mono","Consolas","Menlo",monospace;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;font-family:"Lato","Segoe UI",system-ui,sans-serif;font-size:18px;line-height:1.6;color:var(--tinta);background:var(--blanco)}
h1,h2,h3{font-family:inherit;line-height:1.15;margin:0 0 .5em;color:var(--navy);font-weight:900}
h1{font-size:clamp(2rem,4.2vw,3rem);letter-spacing:-.01em}
h2{font-size:clamp(1.6rem,2.8vw,2.1rem)}
h3{font-size:1.2rem;font-weight:700}
p{margin:0 0 1em;max-width:72ch}
a{color:var(--azul-p)}
a:focus-visible,button:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid var(--azul);outline-offset:2px}
.contenedor{width:min(var(--ancho),94%);margin:0 auto}
.seccion{padding:clamp(2.6rem,5vw,4rem) 0}
.panel{background:var(--panel)}
.oscuro{background:var(--navy);color:#fff}
.oscuro h2,.oscuro h3{color:#fff}
.oscuro p{color:#D7DBF5}
.oscuro a{color:var(--lav)}
/* barra de marca: acompaña los títulos de sección */
.barra{display:block;width:3.2rem;height:5px;background:var(--azul);margin:0 0 1rem;border-radius:2px}
.oscuro .barra{background:var(--lav)}
/* botones */
.boton{display:inline-block;background:var(--azul);color:#fff;text-decoration:none;font-weight:700;padding:.9rem 1.5rem;letter-spacing:.02em;border-radius:2px;border:0;font-size:1rem;font-family:inherit;cursor:pointer;line-height:1.3}
.boton:hover{background:var(--azul-p)}
.boton.hueco{background:transparent;color:var(--navy);border:2px solid var(--navy)}
.boton.hueco:hover{background:rgba(14,13,41,.06)}
.oscuro .boton{background:#fff;color:var(--navy)}
.oscuro .boton:hover{background:var(--celeste)}
.oscuro .boton.hueco{background:transparent;color:#fff;border-color:#fff}
.oscuro .boton.hueco:hover{background:rgba(255,255,255,.1)}
/* cabecera */
.cabecera{position:sticky;top:0;background:var(--navy);border-bottom:3px solid var(--azul);z-index:10}
.cabecera .contenedor{display:flex;align-items:center;justify-content:space-between;gap:3rem;height:78px;position:relative}
.marca{white-space:nowrap;flex-shrink:0;font-weight:900;font-size:1.3rem;letter-spacing:.16em;text-transform:uppercase;color:var(--navy);text-decoration:none}
.cabecera .marca{color:#fff}
.marca span{color:inherit;font-weight:inherit}
.nav{display:flex;gap:1.6rem;align-items:center;margin-left:auto}
.nav a{text-decoration:none;color:#C9CCE6;font-size:1rem;white-space:nowrap;font-weight:700;letter-spacing:.02em}
.nav a:hover{color:#fff}
.nav a.boton{color:#fff;padding:.7rem 1.2rem;font-size:1rem}
.menu-btn{display:none;background:transparent;border:1.5px solid rgba(180,189,245,.5);color:#fff;font:inherit;font-size:.95rem;font-weight:700;padding:.5rem .85rem;border-radius:2px;cursor:pointer;align-items:center;gap:.45rem}
.menu-btn svg{width:18px;height:18px;stroke:currentColor;fill:none;stroke-width:2;stroke-linecap:round}
@media (max-width:1000px){
  .cabecera .contenedor{height:70px}
  .marca{font-size:1.1rem}
  .menu-btn{display:inline-flex}
  .nav{position:absolute;left:0;right:0;top:70px;background:var(--navy);border-bottom:3px solid var(--azul);flex-direction:column;align-items:stretch;gap:0;padding:.4rem 3%;display:none;box-shadow:0 14px 30px rgba(14,13,41,.10)}
  .nav.abierto{display:flex}
  .nav a:not(.boton){display:block;padding:.85rem .5rem;border-bottom:1px solid rgba(180,189,245,.18);font-size:1.05rem}
  .nav a.boton{margin:.7rem .5rem .6rem;text-align:center}
}
/* botón flotante de WhatsApp */
.flotante{position:fixed;right:1.1rem;bottom:1.1rem;z-index:20;display:flex;align-items:center;gap:.55rem;background:var(--navy);color:#fff;text-decoration:none;font-weight:700;padding:.8rem 1.15rem .8rem .95rem;border-radius:2px;box-shadow:0 10px 26px rgba(14,13,41,.3);font-size:1rem}
.flotante:hover{background:var(--navy-2)}
.flotante svg{width:26px;height:26px;fill:none;stroke:var(--lav);stroke-width:2;stroke-linecap:round;stroke-linejoin:round}
@media (max-width:640px){.flotante{padding:.9rem;gap:0}.flotante span{display:none}.flotante svg{width:28px;height:28px}}
/* íconos en línea */
.ic{width:1.15em;height:1.15em;stroke:currentColor;fill:none;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round;vertical-align:-.2em;flex-shrink:0}
/* pie */
.pie{background:var(--navy);color:#C9CCE6;font-size:1rem;padding:2.6rem 0 0}
.pie a{color:#fff}
.pie{border-top:3px solid var(--azul)}
.pie .filas.cuatro{display:grid;grid-template-columns:1.2fr 1.1fr 1fr 1fr;gap:1.6rem 2.5rem}
@media (max-width:980px){.pie .filas.cuatro{grid-template-columns:1fr 1fr}}
@media (max-width:560px){.pie .filas.cuatro{grid-template-columns:1fr}}
.pie p{max-width:none}
.pie h3{color:#fff;font-size:.98rem;font-weight:700;margin:0 0 .6rem}
.pie .marca{color:#fff;font-size:1.2rem;margin:0}
.pie .marca span{color:inherit;font-weight:inherit}
.pie .lema{margin:.5rem 0 1rem;color:#C9CCE6}
.pie .dato{display:flex;gap:.55rem;align-items:flex-start;margin:0 0 .55rem;line-height:1.45}
.pie .dato .ic{color:var(--lav);margin-top:.2em}
.pie .lista{list-style:none;padding:0;margin:0}
.pie .lista li{margin:0 0 .45rem}
.pie .lista a{text-decoration:none}
.pie .lista a:hover{text-decoration:underline}
.insignia{display:flex;gap:.7rem;align-items:center;border:1.5px solid rgba(255,255,255,.35);border-radius:2px;padding:.7rem .9rem;text-decoration:none;color:#fff;margin:0 0 1rem;max-width:300px}
.insignia:hover{border-color:var(--lav);background:rgba(255,255,255,.04)}
.insignia .ic{width:1.9em;height:1.9em;color:var(--lav)}
.insignia strong{display:block;font-weight:700;line-height:1.2}
.insignia small{display:block;color:#A3A8CF;font-size:.92rem;margin-top:.15rem}
.pie-base{margin-top:2rem;border-top:1px solid rgba(255,255,255,.14);padding:1.1rem 0 5.2rem;display:flex;justify-content:space-between;gap:1rem;flex-wrap:wrap;font-size:.95rem;color:#A3A8CF}
.pie-base p{margin:0}
.pie-base .credito a{color:#A3A8CF}
/* formularios */
.campo{display:block;margin-bottom:1.1rem}
.campo span{display:block;font-size:1rem;margin-bottom:.3rem;color:var(--tinta-2)}
.campo input,.campo textarea,.campo select{width:100%;padding:.8rem .95rem;border:1.5px solid var(--regla);border-radius:2px;font:inherit;font-size:1.02rem;background:#fff;color:var(--tinta)}
.campo textarea{min-height:120px;resize:vertical}
.dos{display:grid;gap:0 1.2rem;grid-template-columns:1fr 1fr}
@media (max-width:640px){.dos{grid-template-columns:1fr}}
.aviso{background:var(--celeste);border-left:4px solid var(--azul);padding:1rem 1.2rem;border-radius:0;margin:1.5rem 0}
/* documentos legales */
.legal{font-size:1.08rem}
.legal .contenedor{width:min(940px,92%)}
.legal h2{border-top:1px solid var(--regla);padding-top:1.2rem}
.legal .resumen h2{border-top:0;padding-top:0}
.legal .meta,.indice{font-family:var(--mono);font-size:.92rem}
.legal h1{font-size:clamp(1.8rem,3.4vw,2.4rem)}
.legal p{max-width:72ch}
.legal h2{margin-top:2rem;font-size:1.4rem}
.legal h3{margin-top:1.4rem}
.legal ul{padding-left:1.2rem}
.legal li{margin-bottom:.45rem}
.doc-cab{display:grid;grid-template-columns:auto 1fr;gap:1.1rem;align-items:start;margin-bottom:1.2rem}
.doc-cab .ic{width:2.6em;height:2.6em;color:var(--azul);margin-top:.2em}
.doc-cab h1{margin-bottom:.2em}
.doc-cab .meta{color:var(--tinta-2);font-size:1.05rem;margin:0}
.resumen{background:var(--panel);border-radius:2px;padding:1.2rem 1.4rem;margin:1.4rem 0 2rem;border-left:4px solid var(--azul)}
.resumen h2{margin:0 0 .5rem;font-size:1.1rem}
.resumen ul{margin:0;padding-left:1.2rem}
.resumen li{margin-bottom:.35rem}
.indice{margin:1.2rem 0 2rem;padding:0;list-style:none;columns:2;column-gap:2rem;font-size:1rem}
@media (max-width:640px){.indice{columns:1}}
.indice li{margin-bottom:.35rem;break-inside:avoid}
.indice a{text-decoration:none}
.indice a:hover{text-decoration:underline}
.ficha-titular{margin-top:2.5rem;padding-top:1rem;border-top:1px solid var(--regla);font-size:.98rem;color:var(--tinta-2)}
/* hoja de reclamación */
.hoja-cab{background:#fff;border:1.5px solid var(--regla);border-radius:2px;padding:1.4rem 1.6rem;margin:1.4rem 0 2rem}
.hoja-cab .fila{display:flex;justify-content:space-between;gap:1.5rem;align-items:flex-start}
.hoja-cab .fila>div:first-child{flex:1 1 auto;min-width:0}
.hoja-cab .num{flex:0 0 auto;text-align:right;color:var(--tinta-2);font-size:1rem}
.hoja-cab .num b{display:block;font-size:1.25rem;color:var(--navy);font-weight:900}
@media (max-width:600px){.hoja-cab .fila{flex-wrap:wrap}.hoja-cab .num{text-align:left}}
.hoja-cab dl{display:grid;grid-template-columns:auto 1fr;gap:.3rem 1rem;margin:1rem 0 0;font-size:1.02rem}
.hoja-cab dt{color:var(--tinta-2)}
.hoja-cab dd{margin:0}
.hoja-cab .titular{color:var(--tinta-2);font-size:.98rem;margin:.6rem 0 0}
.hoja-cab .marca-prov{font-size:1.15rem;font-weight:900;color:var(--navy);letter-spacing:.12em;text-transform:uppercase}
legend{display:flex;align-items:center;gap:.6rem}
legend .ic{width:1.3em;height:1.3em;color:var(--azul)}
.leyendas{margin-top:2rem;padding:1.2rem 1.4rem;border:1.5px dashed var(--regla);border-radius:2px;font-size:1rem;color:var(--tinta-2)}
.leyendas p{max-width:none;margin:0 0 .6rem}
.leyendas p:last-child{margin:0}
@media (prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important}}
@media print{.flotante,.cabecera,.pie{display:none!important}.hoja-cab{border-color:#000}.leyendas{border-color:#000}}